Net Promoter Score

Description:

You can use the Net Promoter Score to get more reviews. First of all ask a similar question like for example: How likely is it that you would recommend my brand/product/service to a friend or colleague?

When the customer rates this question, you could ask a second question:

What’s the most important reason for giving us that score?

If your user gives you a score of 9 or 10, you  could send them an automated email asking them if you can use their comments in a review.

More about Net Promoter Score

List of Examples:

12 Great NPS Survey Question and Response Templates

List of Tools:

https://usercompass.com/
https://delighted.com/

✍️ Articles and Tutorials

Net Promoter Score as an Ultimate Growth Hacking Metric

Category

Growth

Stats for Net Promoter Score:

Difficulty: 5/10

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Rate: 3/10

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Time to implement: 3/10

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