Category: Customer Support
Written by toomaime
Last Updated 🗓 6 months ago
Talk to visitors with Smallchat
Combine Slack with Smallchat for cusomter support
Talk to your visitors with Smallchat
- Go to Smallchat and login via your Slack account. Choose your workspace you want to talk to your customers
- Customize the preferences of Smallchat and how it will interact with Slack
- Add a channel to your workspace and customize the appearance on your website. Choose the location, the CSS color and the Launcher type.
- Copy the Embed code and paste the script anywhere inside body tag.
- If you are using a CMS like Wordpress add the script to one of your template files, such as footer.php, or you can use a simple script plugin such as Simple Custom CSS and JS — WordPress Plugins
- Finally go to your Slack channel and start talking to your customers :-)