Customer Retention Strategies


How do you create a customer retention strategy that keeps your current customers engaged and happy? Here are some examples we added from the blog of Baremetrics.

1. Choose the right activation model
2. Craft a delightful onboarding experience
3. Position yourself with the right pricing
4. Incentivize and encourage annual plans (or other longer-term commitments)
5. Follow up with delinquent customers
6. Educate and teach customers with content
7. Create product training material
8. Gather qualitative feedback on why customers cancel
9. Reactivate churned customers
10. Implement proactive support
11. Incorporate triggers to encourage habitual use
12. Create loyalty with rewards, referrals, and affiliates
13. Don’t be afraid to upsell, cross-sell, and promote upgrades
14. Show your face, advice, and create relationships

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✍️ Articles and Tutorials

The 14 Customer Retention Strategies You’ll Wish You’d Have Implemented A Year Ago
17 Awesome Customer Retention Strategies That Work
15 Examples of Customer Retention Strategies That Work


Customer Retention

Stats for Customer Retention Strategies:

Difficulty: 10/10


Rate: 10/10


Time to implement: 10/10